Frequently Asked Questions (FAQ)

How can a doctor diagnose me online?

You’ll speak with one of our UK GMC qualified GPs over video call who will guide you through the kit. Just like in a traditional consultation, you will discuss your symptoms, medical history and any other details you want to make the doctor aware of.

Where is the Teki-hub currently being used?

Our solutions have already been successfully deployed in a range of settings including:

  • GP practices
  • Care homes
  • Patient homes
  • COVID-19 hot hubs
  • Specialist clinics.
  • Nurseries and Schools

We would welcome the opportunity to talk with you about how we could help your setting meet its challenges through better use of telemedicine.

What happens if I need to see a doctor?

The online video consultation & diagnostic service that Tekihealth Solutions provides is in addition to the services you’re already offered at your surgery. Meaning that you will still be able to see your regular doctor in person. To do so, just book in as normal.

Why is telemedicine important today?

GPs in the UK are under growing pressure, with around 340 million consultations a year taking place in General Practice in England. This represents a 40 million increase from five years ago, the single biggest rise in volume of care within any NHS sector.

This increase has not been matched by an increase in GP numbers and staff, with an ongoing recruitment and retention crisis, or an expansion of infrastructure. The workload of the average GP is not only rising but has become more complex and intense. The effect of this is longer waiting times for patients, particularly in rural areas.

When using the tekihub, who would be liable?

As it would be if you were to visit an out of hours or a private GP the liability will be with the GP doing the consultation, unless the GP gives instruction that is ignored.